AI-powered post-purchase support

Scan, discover, solve.

One QR code on every smart lock turns a moment of confusion into an instant, intelligent answer — across WhatsApp, chat, phone and SMS. Your ultimate gateway to informed retail purchases.

47%
Faster resolution
-31%
Fewer returns
4.8★
Buyer satisfaction
⚡ Instant answer in 3s
Agent online
"How do I reset my Philips lock?"
◆ CXHub AI · here's the 4-step reset →
Trusted by leading smart-lock brands SAMSUNGPHILIPS+ RETAIL PARTNERS
Support solution made easier

Everything a buyer needs, one scan away

🔳

QR-linked to every product

A single scan opens a tailored hub for that exact lock model — no searching, no manuals, no dead ends.

💬

Omnichannel support

WhatsApp, live chat, phone and SMS in one place. Customers reach a human — or an instant AI answer — however they prefer.

🧠

AI knowledge base

Troubleshooting, setup and FAQs surfaced intelligently, so the right fix appears before a ticket is ever raised.

⚖️

Pre-purchase comparison

Compare models side-by-side at the shelf. Confident buyers buy more and return less.

🔄

Continuous updates

Product info, firmware notes and offers stay live — the QR never goes stale after the box is opened.

🎁

Targeted offers

Reward scans with discounts and accessories, turning support moments into new revenue.

CXHub vs. traditional support

Two ways to help a customer at 9pm

😩 Traditional support

  • Dig for a paper manual that's already in the recycling
  • Call a hotline, wait on hold, repeat the model number 3 times
  • Give up and start a return
  • Leave a 1-star review out of frustration

◆ With CXHub

  • Scan the QR on the lock itself
  • AI recognises the model and answers in seconds
  • Escalate to a live agent on WhatsApp only if needed
  • Problem solved — lock kept, review earned
3s
Average time to first answer
24/7
Always-on AI + human handoff
1 QR
Powers the entire post-purchase journey

Turn every scan into a solved problem.

Join the retailers and manufacturers cutting returns and lifting satisfaction with CXHub. Get early access and pricing.

CXHub